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Self-Guided Courses FAQ
Technical Inquiries
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Knowledge Base Home
Technical Inquiries
General
Guided Courses FAQ
Billing/Payment
Copyright
Self-Guided Courses FAQ
Technical Inquiries
Technical Inquiries
Find answers for self-guided technical questions.
How do I redeem my group's discount code?
How do I download my eBook?
Why is the video in the course player frozen?
How come I didn't receive the email for the self-guided course?
What should I do about "Retry Later" error message?
How do I turn on subtitles/close caption on the course video?
How come my password is not accepted?
I didn't receive the email link for a public live guided training session.
How do I download the certificate after course completion?